Course details

NEXT COURSE: To be announced soon


Remote work is becoming ever more common in Irish workplaces. This training is designed to build skills and competence to best meet the demands of remote working arrangements for employees. The aim of the training is to work on preparing organisations, managers and employees for the remote working environment, developing key communication skills, relationship management techniques and practical tools and solutions for effectively operating in remote working arrangements.

The training will use reflection and self-development techniques to address the areas of communication, trust, culture well-being and individual differences in Remote Working and consider and reflect on key actions required to ensure successful remote working.  Setting Remote Working up for Success Programme is an Endorsed and Awarded Programme of the Irish Institute of Training & Development.

All successful programme participants will be awarded Certification from the IITD.



The training is aimed at new and existing HR and L&D managers supporting remote working in their organisations or those keen to explore expanding their remote working offerings. The training is tailored to consider the needs of HR and L&D professionals responsible for managing the training of remote workers, supporting managers of remote workers and/or developing existing remote work offerings. It is designed for those operating in both partially or fully remote organisations.


Course Details

Duration: 2 days (In-house option available)


Outcomes - How will this programme benefit you?
• Examine and understand how culture supports or impedes the roll out of remote working.
• Understand personal management and communication styles and how these impact on remote workers and managers.
• Examine remote working through the HR life cycle and assess areas for development.
• Learn how to support a collaborative remote working arrangements.
• Develop tools for effective communication and collaboration with remote workers.
• Develop skills in building trusting working relationships.
• Explore well-being in the remote working context.
• Explore considerations in hiring and on-boarding remote workers.
• Reflect on and develop personalised action plans for building your own management capacity.


Modules & Topics
Introduction to remote work: Types, Prevalence, Benefits and Challenges.
Culture and Remote Work: Examine and understand how culture supports or impedes the roll out of remote arrangements
Communication and Collaboration in Remote Work: Emphasis on role of communication, focus on tips for communication remotely, stakeholder identification and management, differences between communication and collaboration.
Personality and Remote Working: Type theory and impact on communication, well-being, feedback etc for remote working, self-reflection and strategy identification to deal with potential challenges.
Trust: Role of trust, iterative nature of trust and how trust can be intentionally fostered in remote working relationships, expectations and responsibilities in remote working relationships.
Tools: Types of tools used in Remote Working and how these can be harnessed effectively, including self-assessment of tools used, effectiveness and potential gaps.
Hiring: Tips for effective hiring and on-boarding of Remote Workers.
Performance Management and Employee Development: Considerations, reflections on changes required, exploring biases and creating equal opportunities for training and career progression.
Well-being: Exploring boundary theory, time management, work environment and social needs and supports.


Structure (Please note this programme is fully online)

A blended programme consisting of

  • Live Virtual Classrooms (duration of each Virtual Classroom is 90 minutes)
  • Independent learning activity pre-Virtual Classroom & post-Virtual Classroom
  • Moderated activity across the two days of the programme
  • Structure of each day:

Pre-reading exercise: 9am - 10am

Virtual classroom: 10am -11.30am

Reflection Exercise: 11.30am - 12.30am


Lunch 12.30pm - 1.30pm


Pre-reading exercise: 1.30pm - 2.30pm

Virtual classroom: 2.30pm - 4pm

Reflection exercise: 4pm - 5pm


The Setting Remote Working Up for Success Programme is an Endorsed an Awarded Programme of the Irish Institute of Training & Development.

All successful programme participants will be awarded Certification from the IITD.  

As the professional body in Ireland for Learning & Development, the purpose of IITD’s Endorsed Awards is to recognise excellence, best practice and innovation in Learning & Development and to provide Professional Body recognition for programmes or people development initiatives.



€255 per participant including all fees and certification (for participants eligible for funding through Trainers’ Learning Skillnet*)

€320 for non-eligible participants

In-house Rates available upon request

*Self-employed, and individuals working in private and commercial semi-state organisations


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